The My O2 section of O2’s website gives comprehensive information on every part of a customer’s account and could already be accessed via SMS and online, however the new My O2 app takes this information and makes it available in a way specifically tailored for the iPhone.
Using the My O2 app, both O2 Pay & Go and Pay Monthly iPhone customers will be able to securely see their tariff details, a summary of their inclusive allowance and how much remains, their latest bill and any Bolt Ons on their account.
“Our customers want to stay in control of how much they spend whenever they like. The My O2 iPhone app allows them to do this with the minimum of fuss,” said Sally Cowdry, Marketing Director for O2. “We wanted to make this information as easy to view as possible. This is all part of our commitment to a great customer experience and we’ll be looking at rolling this out to other phones in the near future.”
